rinabet Privacy Policy

1. Introduction

1.1 rinabet is committed to protecting the privacy and personal data of all users of the Platform. We understand that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy is designed to be transparent about our data practices so you can make informed decisions about your use of rinabet.

1.2 This Policy applies to all personal data collected through the rinabet Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and your general browsing of the Platform.

1.3 This Policy should be read alongside the rinabet Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

1.4 rinabet's data practices are governed by Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC").

2. Personal Data We Collect

2.1 rinabet collects personal data that you provide directly to us, data generated through your use of the Platform, and in some cases, data from third-party sources. The categories of personal data we collect include:

2.2 Data You Provide Directly

• Registration Data: Full name, date of birth, nationality, gender, residential address (including city, province, and postal code), email address, and mobile number.
• Identity Verification Data: Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license, UMID), selfie photographs, and proof of address documents required for KYC compliance.
• Financial Data: Payment method details (e.g., GCash account number, Maya account details, bank account information for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, or debit card details), transaction history, deposit and withdrawal records.
• Communications Data: Messages, queries, and feedback submitted through customer support channels, live chat transcripts, and email correspondence.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, and session time preferences.

2.3 Data Collected Automatically

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, betting history, session duration, click patterns, and navigation paths within the Platform.
• Location Data: General geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional restrictions.
• Cookie Data: Information collected through cookies and similar tracking technologies as described in Section 6 of this Policy.

2.4 Data from Third Parties

rinabet may receive personal data about you from third-party identity verification providers, payment processors, fraud prevention services, and publicly available sources, where permitted by applicable law and necessary for the purposes described in this Policy.

3. How We Use Your Personal Data

3.1 rinabet uses the personal data we collect for the following purposes:

4. Legal Basis for Processing

4.1 rinabet processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and rinabet, including account registration, gameplay, and financial transactions.
• Legal Obligation: Where processing is necessary for rinabet to comply with a legal obligation, including KYC/AML requirements and regulatory reporting.
• Legitimate Interests: Where processing is necessary for the legitimate interests of rinabet, such as fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and interests.

5. Data Sharing & Disclosure

5.1 rinabet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Game Providers: Software providers whose games are available on the rinabet Platform, to the extent necessary for game operation and fairness auditing.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and technical support providers engaged to maintain and secure the Platform.
• Regulatory Authorities: Philippine government agencies, including the National Privacy Commission, and other competent authorities, where disclosure is required by law or court order.
• Professional Advisors: Legal, accounting, and auditing firms engaged by rinabet in the ordinary course of business, subject to professional confidentiality obligations.

5.2 In the event of a merger, acquisition, or sale of all or substantially all of rinabet's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

6. Cookies & Tracking Technologies

6.1 rinabet uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit the Platform.

6.2 The types of cookies used by rinabet include:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including maintaining your login session and enabling core security features. These cookies cannot be disabled.
• Performance & Analytics Cookies: Used to collect anonymized information about how visitors use the Platform, such as pages visited and error messages encountered, to help us improve Platform performance.
• Functional Cookies: Allow the Platform to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Security Cookies: Used to detect and prevent fraudulent activity, protect your account, and maintain the integrity of the Platform.

6.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. Refer to your browser's help documentation for instructions on managing cookie preferences.

7. Data Retention

7.1 rinabet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account with rinabet and for a reasonable period thereafter to comply with our legal, regulatory, and contractual obligations.

7.2 Specifically, financial transaction records and KYC documentation are retained for a minimum period as required by applicable Philippine anti-money laundering regulations. Responsible gaming records, including self-exclusion requests, are retained for the duration of the exclusion period and for a reasonable period following its expiry.

7.3 When personal data is no longer required for any lawful purpose, rinabet will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

8. Your Data Privacy Rights

8.1 Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by rinabet:

8.2 To exercise any of the above rights, please contact rinabet's Data Protection Officer using the contact details provided in Section 14 of this Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

8.3 Please note that certain rights are subject to limitations and exceptions under applicable law. For example, rinabet may be required to retain certain data to comply with legal obligations even where you have requested its deletion.

9. Data Security

9.1 rinabet implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:

• Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption for all data transmitted between your device and the rinabet Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls and authentication requirements limiting access to personal data to authorized personnel only;
• Regular security assessments, vulnerability testing, and penetration testing of the Platform;
• Staff training on data protection obligations and security best practices;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

9.2 While rinabet takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your rinabet login credentials and for ensuring the security of the device you use to access the Platform.

9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, rinabet will notify the National Privacy Commission and, where required, affected individuals, in accordance with the notification requirements of the Data Privacy Act of 2012.

10. Children's Privacy

10.1 The rinabet Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. rinabet does not knowingly collect personal data from individuals under the age of 21.

10.2 If rinabet becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately.

11. International Data Transfers

11.1 rinabet primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to, stored, or processed in countries outside the Philippines, for example where our third-party service providers operate internationally.

11.2 Where personal data is transferred outside the Philippines, rinabet will ensure that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012, including the use of contractual clauses approved by the National Privacy Commission or other recognized transfer mechanisms.

12. Third-Party Links

12.1 The rinabet Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the rinabet Platform and does not cover the data practices of any third-party websites or services. rinabet is not responsible for the privacy practices of third-party sites and encourages you to review the privacy policies of any third-party sites you visit.

13. Updates to This Policy

13.1 rinabet reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the Platform.

13.2 Your continued use of the rinabet Platform following the posting of any changes to this Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how rinabet protects your personal data.

14. Contact & Data Protection Officer

14.1 rinabet has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:

14.2 If you are not satisfied with rinabet's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC and how to file a complaint is available through official Philippine government channels.